Conviction
Effective Date: June 9, 2026
Conviction ("we," "us," or "our") does not share customer opt-in information, including phone numbers and consent records, with affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services.
All text messaging originator opt-in data and consent records are kept strictly confidential and are not sold, rented, traded, or shared for marketing or promotional purposes.
We may collect the following types of information:
Name
Email address
Phone number
Business name
Physical or business address
Payment information when you make a purchase, request a quote, or start a project
Opt-in records and timestamps for communication channels, including SMS and email
Information submitted through forms, scheduling pages, onboarding forms, or consultation requests
Business goals, challenges, service needs, and project requirements
CRM, automation, marketing, sales, or operational information shared with us during a project
Access information or credentials you choose to provide for approved project work
Customer communication preferences
Appointment details, service history, project notes, and feedback
IP address
Browser type
Device information
Website usage patterns and analytics
Cookies and similar tracking technologies
Records of inquiries and service requests
Appointment details and preferences
Support requests
SMS, email, call, form, and chat communication history related to our services
We use collected information to:
Provide, operate, and improve our services
Respond to inquiries, appointment requests, support requests, and project communications
Process transactions, invoices, quotes, and payments
Deliver strategy, consulting, AI implementation, automation, CRM, marketing, and operational services
Communicate with you about your inquiries, appointments, onboarding, projects, and service updates
Maintain records of communication preferences and consent
Improve website functionality and user experience
Analyze website performance and service demand
Protect our systems, prevent fraud, and maintain security
Comply with legal, regulatory, tax, accounting, and operational obligations
By opting into our SMS messaging services, you agree to receive text messages from Conviction related to our services, including appointment confirmations, appointment reminders, rescheduling updates, customer support, onboarding communications, project updates, and other service-related messages.
You will only receive SMS messages if you have opted in or provided consent through an approved channel.
We may maintain timestamped records of opt-in actions and consent records.
We aim to comply with applicable laws and industry guidelines related to SMS communications, consent, and privacy.
You can cancel SMS notifications at any time by replying "STOP".
You may receive a final confirmation message after opting out.
No further SMS messages will be sent unless you opt in again.
Opt-out requests are processed as quickly as reasonably possible.
Message frequency varies based on your interactions with Conviction.
Messages are directly related to the services, appointments, inquiries, or communications you requested.
We do not send promotional SMS content without appropriate consent.
Reply "HELP" for assistance or contact us at [email protected] or +1 438-703-5144.
Customer support is available during regular business hours.
Standard message and data rates may apply.
Carriers are not liable for delayed or undelivered messages.
Supported carriers include major wireless carriers and most regional carriers, subject to availability.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing with subcontractors or service providers is permitted only when required to support the services we provide, such as customer service, appointment scheduling, messaging delivery, CRM operations, or technical support.
All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with third parties for unrelated purposes.
We implement reasonable data protection measures to safeguard SMS opt-in information and consent records.
We do not sell, rent, or trade personal information.
We may share information only in the following limited circumstances:
We may share information with third-party vendors who help us operate our business and provide services, including:
Payment processors
Appointment scheduling tools
CRM and automation platforms
Hosting providers
Email and SMS providers
Analytics providers
Customer support tools
Contractors or subcontractors helping deliver approved client work
SMS aggregators and messaging providers may receive information solely for the purpose of delivering messages you have consented to receive.
Service providers are expected to maintain confidentiality and use information only for the services they provide to us.
We may disclose information if required by law, legal process, court order, government request, or if necessary to protect our rights, safety, property, clients, users, or business operations.
If Conviction is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, information may be transferred as part of that transaction. In such cases, personal information remains subject to this Privacy Policy or a policy with substantially similar protections.
All the above categories exclude text messaging originator opt-in data and consent, except where disclosure is required to provide the text messaging services you requested or where required by law.
We implement and maintain reasonable security measures to protect personal information, including:
Secure access controls
Authentication mechanisms
Limited access to sensitive information
Reasonable safeguards for client records and communication data
Security practices for tools, platforms, and systems used in service delivery
Backup and recovery practices where appropriate
Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We use commercially reasonable measures to protect personal information, but we cannot guarantee absolute security.
We may use cookies and similar technologies to:
Analyze site traffic and user behavior
Remember preferences
Improve website functionality and user experience
Measure the effectiveness of our services, forms, and communications
Support analytics, advertising measurement, or website performance tools
You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.
Depending on your location and applicable law, you may have the right to:
Access your personal information
Update or correct your personal information
Request deletion of your personal information
Opt out of marketing emails by clicking "unsubscribe" in our emails
Opt out of SMS messages by replying "STOP"
Request information about how we process your data
Withdraw consent for future communications
Lodge a complaint with a supervisory authority if you believe your rights have been violated
To exercise these rights, contact us using the information in Section 10.
Our website may contain links to third-party websites, platforms, tools, or services. We are not responsible for their privacy practices, content, policies, or security.
We encourage you to review the privacy policies of any third-party websites or services you use. This Privacy Policy applies only to information collected by Conviction.
We may update this Privacy Policy from time to time. The latest version will be available on our website with the effective date.
For significant changes, we may notify you by email, SMS, website notice, or another reasonable method where appropriate.
If you have questions about this Privacy Policy or how your information is handled, contact us at:
Conviction
Phone: +1 438-703-5144
Email: [email protected]
Website: https://aiconviction.io
By using our website and services, you consent to this Privacy Policy.